Celebrity waived the cancellation fee on that one. 100% of full fare. 'Cruise With Confidence' I picked it up from previous poster . I will begin doing that in another week or so. Purchases will be added to your stateroom folio and your Onboard Credit will be automatically applied before your credit card is charged at the end of your cruise. Princess Cruises officials announced earlier this week it had canceled nearly a dozen voyages to and from San Diego. We were on the April 2020 cruise from Sydney to LA which was canceled due to the pandemic. We know you were looking forward to sailing with us, and we apologize and share in your disappointment over these cancellations. Its not yet known where the ship will be deployed instead, but it is likely to remain based in the U.S. Princess Cruises is offering compensation options to impacted Regal Princess guests. And how long is that Princess future cruise credit valid? PaperSniper4, December 19, 2021 in Princess Cruises. Emergency Medical Evacuation/Repatriation: Up to $50,000 ($75,000 with the Platinum Plan) in the event your medical condition requires emergency medical transportation to an appropriate medical facility or in the event of your death, provides coverage to transport your mortal remains. There is a replacement cruise for Nov 2023 so apparently the Diamond is still going to be in service. Now to deal with the refundable part back to my Princess Gift Cards. We're offering you booking flexibility, options to protect your trip and an idea of what your cruise experience will be like. For sailings departing on or after November 1, 2021, Princess Cruises' Cruise With Confidence program no longer applies, and refunds will be given according to the above schedule. Q: What happens if I test positive for COVID-19 and need to cancel the day before my cruise? Until I see it at Princess.com it's unconfirmed. Log in to My Princess to view your Future Cruise Credits and Deposits. You may wish to compare the terms of this policy with your existing life, health, home and automobile policies. We strongly recommend that all eligible guests be up to date with their COVID vaccines. Captains Circle members who have achieved Ruby, Platinum or Elite status who elect to purchase Standard PVP automatically receive a complimentary upgrade to PVP Platinum; well pay the difference in plan cost on your behalf. I thought there was a new number for us to call! In either case, if you've booked your own airfare, you will have to contact your airline. Example of the RF fee for our 2025 cruise in a RS - Edited 20 hours ago by Jim_Iain More Cancellations: Due to a full ship charter on Regal Princess on July 30, 2022, we will be cancelling the following cruises: The Best of the Mediterranean 21-day cruise departing July 16, 2022 Mediterranean with Greece Isles, France & Turkey 14-day cruise departing July 23, 2022 The Best of the Mediterranean 21-day cruise departing July 23, 2022 Mediterranean with Greece . With the uncertainty surrounding cruise vacations continuing, Princess Cruises is . The Princess cruise ship that dominated the headlines when the global pandemic started to impact the cruise industry nearly 2020, is still awaiting to make a return to cruising. If you booked Restricted Air, the airline will decide whether it will issue you a flight credit. The plan terms, conditions and exclusions are available online: Standard PVP Plan Details | Platinum PVP Plan Details. I keep reading that some of the people who have cancelled cruises outside the 30 day limit have been given a FCC deadline of Dec 2023. The cruises include departures out of Hong Kong, Brisbane and Sydney. 75% of full fare. A: Princess Vacation Protection has you covered! For sailings departing on or after November 1, 2021, Princess Cruises' Cruise With Confidence program no longer applies, and refunds will be given according to the above schedule. We pride ourselves on providing guests with great service. Cruisers wishing to cancel shore excursions booked in advance of the sailing date must cancel at least five days prior to embarkation to receive a refund to the original form of payment. I got back around 90% of the cruise with a refund to my credit card. I certainly never noticed any updates. Ill remember that for next time, or I suppose I could pursue it now. Not everyone would agree, and that's fine, we all have different concerns. You will have access to 24/7 worldwide assistance for travel, medical, and emergency services.3. I canceled my 28Feb2022 cruise 62 days prior. Pro-rated . Q: What if my spouse gets COVID-19 right before the cruise and we can no longer sail? I think Princess also calls it Book With Confidence. What is a Future Cruise Credit (FCC)? Prepaid excursions canceled onboard before the cutoff date will be refunded as onboard credit to the main person on the booking, regardless of who actually paid for the excursion. Also, if you cancel your cruise vacation and do not qualify for cash reimbursement due to an unstable medical condition prior to purchase, you will have the benefit of cancel-for-any-reason protection from Princess. For UK Guests: Please note any FCCs issued for the cancellation of a cruise booking by Princess Cruises after 1 July 2021 are not covered by ABTA's scheme of financial protection, although any booking made using the FCC will be protected up to the amount of the refund due on the original booking. Decide where to go, when, how long, everythingthe choice is yours! (Onboard credit is only applicable to guest 1 or 2 on a booking and is not applicable to upper berth guests). And the photo package offered with Premium includes unlimited digital . I had specifically asked my TA to double check, and glad I did, because I had assumed for several weeks that I was safe to wait until mid-January to make my decision due to having purchased PVP. Please check with your Vacations To Go cruise counselor for cancellation and refund policies for Princess cruises. Subject to minimum premiums of $39 (Standard) or $59 (Platinum). You may also receive a refund for part of your cruise fare depending on the length of your itinerary and how far in advance of your departure date that you cancel. Alternatively, guests can choose to receive $100 of onboard credit along with accepting a 100% future cruise credit that can be used to book another Princess cruise that departs by December 31, 2023. Princess offers a very standard cruise line model when it comes to the included elements. 2 of my 3 cruises are under redeployment or reassignment (canceled). Princess customer service can be reached at (800) 774-6237 or via the contact form on the customer care page.Due to potentially long wait times on calls, the contact form is the line's . Princess New Cancellations as of March 14th 2022 By LACruiser88, March 14 in Princess Cruises Share Followers 6 1 2 Next Page 1 of 2 LACruiser88 Rare 2k October 4, 2012 Woodland Hills, Ca. Q:If I have a heart condition and am on continuing medication, am I protected if my heart condition flares up during my vacation?A: Yes! Did you get the refund on ins? ALL RIGHTS RESERVED. Draw your signature, type it, upload its image, or use your mobile device as a signature pad. I was told it was non refundable by my TA. I have been on the Princess chat line with 2 different people and also talked with someone at Princess and they are adamant that the deadline to use the FCC is Dec 31 2022. Cruises or cruise portion of cruisetours 3-6 days: $15pp for inside/oceanview and $25pp balcony/suite; 7-10 days: $25pp for inside/oceanview and $50pp balcony/suite; 11-16 Days: $75pp for inside/oceanview and $100pp balcony/suite; 17-44 Days: $125pp for inside/oceanview and $150pp balcony/suite. Reasonable expenses that are a direct result of a change in your voyage or itinerary made by Princess Cruises may be submitted for consideration for reimbursement. //]]>. You will be able to leave a comment after signing in, By Major Cruise Line Ready to Resume Cruise Operations in Australia, Photos Reveal Progress at Carnival Cruise Lines New Port, Cunard Line Unveils Historical Photo ExhibitionFrom Past 100 Years, Royal Caribbean Cuts Back on Housekeeping Service, Fourth Carnival Cruise Ship Will Be Based Out of Galveston, Texas. I checked Princess.com today, and the FCC for 28Feb2022 cruise I canceled 12/24/2021 using our PVP insurance is now showing. List says Royal- Alaska. If you dont book during that time, well automatically refund the FCD to the credit card used to purchase the deposit. ALL RIGHTS RESERVED. Sorry, meant that I wonder where the Royal will go AFTER Alaska. Full Refund Time Frame. We're travelling with Princess and I'm disappointed. The Princess Cruises cancellation policy has revised its final payment dates for cruises departing up to October 15, 2020. You dont need to take any action to receive the default compensation offer. No surprises there. The good news is impacted guests have the option for a replacement voyage departing in 2022 or 2023 but departing out of Los Angeles, California, rather than San Diego. Special notes: For cruise cancellations less than 90 days out, the penalties outlined below are likewise applied for hotel, transfers and standard air that are booked through the cruise line. If you need to cancel for specified reasons outlined in the Cancellation Fee Waiver section of the plan youll receive a refund of your cancellation fees. Recent updates have been made to cancellation schedules and refund guidelines for various cruise lines. As of today, which is only about 2 weeks after canceling, I do not see that Princess FCC on my record. Will be interested to see if they extend my FCC that is paid on the Royal they just canceled. 2 Travel Insurance Benefits are underwritten by Nationwide Mutual Insurance Company and Affiliated Companies, Columbus, Ohio (NAIC #23787). Future Cruise Deposits must be used within two years from the date of purchase or the deposit amount will be refunded to the original form of payment. Cancel up to 30 days before you sail, and get your cancellation fees back as a Future Cruise Credit Applies to all voyages departing through September 30, 2022 To use the FCCs created as part of this program, book your cruise within a year from the date you received your credit, and sail by September 30, 2023. When I paid the deposit I knowingly paid a non-refundable rate..I figured I'd not see that amount unless Princess canceled the cruise. You can find out details of your compensation by clicking the link that matches your sail date below. One major reason I bought Princess' insurance for this trip was the CFAR reason provision, which I snipped and included here. Available in both a Standard and Platinum plan, choose the plan you want based on the coverage and plan price that works best for you. Q: Am I protected by my Princess Vacation Protection plan if my mother, who is not traveling with me, develops pneumonia and I have to cancel my trip to care for her?A: Yes! You dont need to take any action to receive the default compensation offer. Deals. NEEDED Show Coupon Code If Princess feels its not going to work out for the 2022/2023 season, why didnt they just cancel all the ships that were planned to sail there? Every cruise line calls it something different! CRUISE HIVE LTD 2008-2023. Princess wants to make sure the guest experience onboard remains exceptional and by canceling the voyages, it allows more time to increase the crew levels. We are booked on the Crown for late Feb 2023 but, would like to know if its a go or not. Should I think our cruise is a go or not? By Guests who choose to transfer their booking to one of the replacement voyages will have $100 onboard spending money per person, and the added benefit of knowing their current cruise fare will be protected. Learn more about our commitment toCruise Health. So even with your non-refundable deposit, you dont expect to be out any money at the end of the day? You will be able to leave a comment after signing in, By I think for this cruise we will wait until it really goes. That's what I was told by my TA, but it is not what I expect. Millions of travelers rely on Cruise Hive in the United States, Europe, Australia, and around the world. As mentioned, it could take a few weeks to receive FCC based on how busy they are at Princess doing cancellations these days. I am very confused by Princess' decision. *A few FCCs appear as discounts, which can only be applied to cruise fare and not other components of your booking or those of your travel companions. Any other pre-packages not purchased with the cruise fare will automatically be refunded. Excursions involving hotel accommodations, flights and private vehicles must be made at least 30 days prior to sailing. Q: If my pet becomes ill and I have to cancel my trip as a result, will Princess Vacation Protection reimburse me?A: Although you would not qualify for cash reimbursement, as an added feature for purchasing Princess Vacation Protection, Princess will provide a credit toward a future cruise equal to 75% of the cancellation fees imposed (100% if Platinum Vacation Protection is purchased) if you choose to cancel for an ineligible reason. It would be nice if they moved it into 2023 since we always cruise in Feb or Mar so having it expire in Dec does us no good. At the same time, we elected to use our credit card to pay a deposit on a December 2022 cruise, because the FCC wasnt in our account yet and there were just a few cabins remaining on that cruise and we wanted to snag two with our friends. If you need to cancel for any reason not listed in the plan, under the Any Reason Cancellation Enhancement feature, youll receive 75% of the cancellation fee amount in the form of future cruise credits under our Standard plan and 100% under the Platinum plan. If yours is one of them, youll see this in the Circle Savings section of your My Princess account. There are six sailings canceled, including those that are combinable. My TA also said the Princess Insurance was non refundable. Australia cruises go on sale March 23, 2022. The cruise line is providing compensation options and details. Princess Cruises Cancellation Policy: Can I Get a Refund? Both products include a Cancellation Fee Waiver and Cancel for Any Reason Credit Feature1 plus travel insurance benefits2 and 24-hour worldwide CareFree Travel Assistance3. Future Cruise Deposits are fully refundable prior to final payment but after final payment are subject to cancellation fees in accordance with our published cancellation terms. Cruise Hive was established back in 2008 and among the earliest blogs in the industry. I just canceled a cruise we were supposed to be on January 31st. . Maybe I will do a land trip if Covid testing is withdrawn. Future Cruise Credits (FCC(s)) may be awarded to guests for many reasons, including if their cruise is cancelled. The cruise line continued to state, With rising occupancy levels on the ships that have already returned to service and our commitment to guarantee the Princess experience is exceptional, Princess has made the difficult decision to cancel a limited number of voyages (11 sailings) on the Diamond Princess beginning September 1, 2022 through November 13, 2022.. I don't understand the dollar amount, and the expiration date is as I feared, 31Dec2022, not 2023 as my TA informed me earlier. Travel Insurance Benefits2(Underwritten by Nationwide). I am one of those leaving here to cruise. 42 days or less, or non-appearance. My question is has anyone used that provision to cancel "on their own", such as they just changed their mind after paying the final payment? Your baggage is also covered in the event it is damaged, lost, stolen, or delayed to your destination. View Special conditions for cancellation due to COVID-19 Munich, 10.10.2022 Special conditions for cancellation due to COVID-19 Dear guests and partners, CRUISE CANCELLED BY GUEST If you need to cancel for any reason not listed in the plan, under the Any Reason Cancellation Enhancement feature, youll receive 75% of the cancellation fee amount in the form of future cruise credits under our Standard plan and 100% under the Platinum plan. Our other option was to use Cruise with Confidence and have all funds returned as FCCs, including the cost of the insurance. Standard cancellation policies are found in the passage contract.A full list of cruises cancelled by Princess is found on the impacted and cancelled cruise page as well as on their Twitter and Facebook accounts. If you do not have the original card, contact Princess Cruises Gift Card Customer Service at giftcardsupport@princesscruises.com or 1-855-426-0168, and a new Princess Cruises Gift Card will be sent to you. Now if we cancel the replacement cruise, I wonder how Princess calculates FCC. 19952023, The Independent Traveler, Inc. Princess New Cancellations as of March 14th 2022. Sorry it I used the wrong terminology for Princess when I said CwC instead of Book with Confidence. I mean I've got enough FCC to cover the Ruby, Enchanted, and half Royal. Princess Cruises stated, Over the past year we have operated hundreds of cruises thanks to the tens of thousands of our Princess team members that have rejoined our fleet to deliver exceptional Princess vacations. Probably just a simply error on the TA's side, but not matter.except for the dollar amount, I am curious what that represents. How long will it take to get my refund or FCC? If you purchased Princess Vacation Protection, it will not carry over if you cancel and a new booking is made. Assistance is there for you, 24 hours a day, 7 days a week, anywhere in the world. "Over the past year we have operated hundreds of cruises thanks to the . The countries' entry requirements are separate from our cruise protocols. Accidental Medical Expense: Up to $10,000 ($20,000 with the Platinum plan) if you become injured while traveling. They could have waited longer than we could, but also decided to cancel, as they originally thought they must cancel at 30 days and wanted to be sure. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Sapphire Princess Cruises Canceled It's another round of cancellations from Princess Cruises, and this time it's for the Sapphire Princess. Youll get everything youve paid back, either as a refund or FCC? Fortunately that was was rebooked but where's my air?? FCCs issued by Princess Cruises may only be used on a Princess Cruise booking. 1For United States and Canadian residents only, excluding New York and Quebec. You . Posted 13 hours ago. "Currently, we are providing guests with cruises booked through Jan. 31, 2022, who may want to consider sailing at a different time, the option to rebook at a later date or receive a full. "Currently, we are providing guests with cruises booked through Jan. 31, 2022, who . There has been a fair bit of progress in the last few days about recommencing cruising from here. In most cases, the original FCD will automatically be available to apply toyour next cruise fromyour My Princess account. In no situation shall a guest be entitled to a refund greater than the refund amount retained by Princess Cruises. For pre-cruise support, please use our Live Chator call us at 1-800-PRINCESS(1-800-774-6237). Let's face it, canceling for something like COVID is always a gamble. Cancellation Fee Waiver1(Non-insurance features provided by Princess Cruises). To make a refund request please e-mail our contact center. If an FCC has been applied as a form of payment, Princess will first deduct any imposed cancellation fee from such FCC before assessing cancellation fees on other forms of payment. They are not available to be used to the offset the cost of any other booking component and cannot be used for satisfying the deposit. FCCs must be used before their stated expiration (book by and sail by) date. There are charges for drinks, excursions, and some onboard activities. Call 1-800-Princess or contact your Travel Advisor. Canada. Started August 27, 2021, By WA residents only, Trip Cancellation benefits are underwritten by Nationwide Mutual Insurance Company and Affiliated Companies, Columbus, Ohio (NAIC #23787). Until we start seeing the FCC's showing on our records, there are so many unknowns. Credits may take up to 60 days to show up in your account, and youll get a notification at that time. Carnival Cruise Line will be expanding its European cruise offerings in 2024, as it has opened reservations for 17 voyages aboard Carnival Legend. LauraS Learn about the types of cruise credits and how to use them. As of 2021, it is the second largest cruise line by net revenue. Q: What if I want to cancel my PVP coverage? Many tested positive and were put in quarantine cabins for the remainder of the cruise. Youll have up to two years to book your cruise with your preferred Travel Advisor or Cruise Vacation Planner or directly through Princess. The Princess Cruises refund policy states that you will also receive money back on taxes, fees, port expenses, transfers and surcharges. In some cases, if you use insurance to cancel the cruise, it can be used up to a year later. The line did not go into further detail. Life is unpredictable but you can rely on Princess Vacation Protection. Her work has appeared on Cruise Critic, USA Today, the Associated Press, NBC News, the Miami Herald and Huffington Post. And, now I see Australia is lifting their ban on cruise ships next month. The Carnival-owned cruise line is informing guests of cancellations that impact two ships. Cruises with Princess include your food, accommodation, and entertainment. I am confused: We are booked om magestic princess jan 29th australia/New Zealand. Guests understand that they have no right to obtain a bonus FCC in any situation and such bonus FCCs are good-will gestures only and have no cash value and cannot be returned or refunded. Whether or not you will receive a refund or flight credit, or whether you will have to pay change or cancellation fees, will be dictated by your airline's policies. A Princess spokesperson said the changes were made due to "labor challenges." Princess may sometimes also elect to award a good-will FCC, or bonus FCC. 02. Now every single dollar I paid has been refunded either as FCC or as a credit card refund. Additionally, Princess Cruises will continue to operate vaccinated cruises, as defined by the US Centers for Disease Control and Prevention (CDC) for guests who have received their final dose of an approved COVID-19 vaccine at least 14-days prior to the sailing day and have proof of vaccination.
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