We have more than 70 million property reviews, all from real, verified guests. Best Western requires special training of Housekeeping, Maintenance and Management staff on this issue. Lunch, Cancellation and prepayment policies vary according to accommodations type. The Broadmoor Hotels (2) BBB Rating: A+ Website 82 YEARS IN BUSINESS (719) 471-6200 1 Lake Cir Colorado Springs, CO 80906 OPEN NOW My wife and I recently stayed at the Broadmoor with 14 relatives during the Jazz Festival. The bathroom had poop on the toilet when we checked in. Known for our complimentary signature breakfast, indoor heated pool, onsite dining and friendly staff, The Academy Hotel is committed to providing our guests excellent service, comfortable accommodations and extra amenities for added value. The Hotel has a regular pest control program in place. Contact the property for more information. Disliked: Amenities, property conditions & facilities, The property is convenient to the highway and restaurants, Liked: Cleanliness, staff & service, property conditions & facilities. Weird. The indoor pool was great, the bed's were comfortable. They are also responsible for the costs associated with eradicating the unit of the pests. All rights reserved. Select dates to see this property's availability and prices, Food: (Click on the Red Icon to view detailed bed bug reports. If you stayed at this property through Booking.com, you can write a review. Service was amazingly efficient. If you booked through us and want to leave a review, please sign in first. Copyright 19962023 Hotel Colorado, Glenwood SpringsPeak To Peak Lodge, Estes ParkCourtyard By Marriott Denver Cherry Creek, DenverSuper 8 Motel, Grand JunctionRamada Inn Denver, DenverBest Western Gateway Inn & Suites, AuroraMillennium Harvest House Boulder, BoulderAntlers Hilton, Colorado SpringsHyatt Place Denver Airport, AuroraAntlers Hilton Colorado Springs, Yet when I called the hotel from an outside phone to book a room there were several rooms still available. Once booked in the room was great, the atrium was very pleasing, a huge fireplace with free daily newspapers. The Academy Hotel 719-598-5770 8110 N Academy Blvd Colorado Springs CO 80920 This Lodging Facility is NOT a member of the Bed Bug Planet SM Prevention Program and may have third party reports regarding bed bugs which were not verified by our Professional Inspectors. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. Reserved 2 rooms, 1 king & 2 queens. Disliked: Cleanliness, amenities, property conditions & facilities. Comfortable bed, quiet, excellent breakfast! Error: I called the manager and she assured me there was NO way they could be bed bug bites and she would have her pest control people look at it. The manager told us they did not have bed bugs and we probably had an allergic reaction to the soap they used to wash the sheets. Do you have a room with a view available? Fairfield Inn & Suites Colorado Springs Air Force Academy: Bed bugs - See 197 traveler reviews, 55 candid photos, and great deals for Fairfield Inn & Suites Colorado Springs Air Force Academy at Tripadvisor. Nobody likes that thought," Freeland said. more. I really didn't know about bed bugs at the time. Please note that all Special Requests are subject to availability and additional charges may apply. I want to recommend this hotel, but I just can't considering the staff issue :(P.S.-- The pool was warm on the weekend, and FREEZING during the weekdays. Youll never stay anywhere like for the price. Immediately upon receiving this complaint (emailed to the Hotel), the Hotel Manager called a 3rd party certified Pest Control to company to inspect the rooms this guest stayed in. The manager told us they did not have bed bugs and we probably had an allergic reaction to the soap they used to wash the sheets. Amazingly clean. I liked the amazing breakfast! Very basic lodging -- seems to be a magnet for kids and families due to the pool that is right in the open by the dining. The breakfast was great! "Bed bugs can be present in any hotel no matter how expensive the rooms may be. The free breakfast was awesome, more than I was expecting in a free hotel breakfast. June 12, 2022 . Ideally, we'd publish every review we get, positive and negative. This is not a rash, these are bites! I had stayed at this motel several times about ten years ago and was surprised to read a couple bad reviews on this site because my experiences had always been so positive. Overall the hotel was very nice as was the experience. Guests can enjoy a game of billiards, throw darts or watch sports on TV at Falcons, which offers daily Happy Hour specials. language, whether its just a rating or contains comments as well, etc.). 8110 North Academy Boulevard, Colorado Springs, CO 80920, United States of America, Deluxe Queen Room with Two Queen Beds - No pets, Queen Room with Two Queen Beds - Pet Friendly. We all have bed bug bites all over us and they are very uncomfortable! We even got an upgrade to our room witch was AWESOME!!! 4300 Cherry Creek Drive South Denver, CO 80246, Colorado Health Information Data Set (CoHID), Office of Public Health Practice, Planning, and Local Partnerships (OPHP), Air Quality - Monitoring, Modeling and Data. In fact, we just had a pest control company mention to us the other day that all the calls they are seeing right now are in your higher-priced properties," said Jeff White, chief product officer at the pest control manufacturer SenSci. Is there a laundry facility in the hotel? We stayed at this hotel last summer, June 2010, and left with some bites on us all. On arrival found out that check-in wasn't till 4 pm..a fact that was NOT in my booking confirmation. Sincerely, John Wilkins/Owner. Disgusting!More, Both Best Western and the Academy Hotel take this type of complaint very seriously. I would recommend it if you can handle the unfriendliness of the staff. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. 78 out of 2735 reviews" ". We checked into the hotel and the person at the counter was very friendly and personable. I never swim with my kids because I hate cold water and was able to swim with them for hours. Lamp didnt have lightbulb. Loved the hot breakfast buffet with made to order eggs, the pool, the comfy sitting area. Weird. In the spring/summer, the live plants and indoor pool make me feel like I'm in more of a jungle hotspot. With more than 8,000 square feet of banquet space, our Colorado Springs hotel is the perfect venue for weddings, reunions, business meetings, or any special occassion. Please see our partners for more details. I'm seeing where it says both? Monday - Thursday 6am-9am | Friday - Sunday 6am - 10am. On Mar 24 2011 Well. Very nice staff EVERYONE!! Overall, okay. Your contribution should be yours. Pet-friendly rooms are also available. There were stains and drips on the bathroom walls and the linens were very wrinkled like they had already been slept in. The Academy Hotel is independently owned and operated. But this would have been bearable had the staff not been downright snotty and rude. Place all your clothing from your luggage immediately in the dryer for at least 15 minutes at the highest setting upon returning home from travel. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. We all have bed bug bites all over us and they are very uncomfortable! Colorado Springs, Colorado 80920. Sarah Avrech of Severance, Colorado posted a video on Facebook of a bug crawling around on a tissue. So pets or no pets? Basically got one night free with purchase of one night compared to other Hotels in same area. For the money, this hotel was beyond worth it. Colorado Springs Bed bug Reports Best Western The Academy Hotel Bed Bug Reports Recommended tips after hotel check-in: 1. Sincerely, John Wilkins/Owner. Prices for cribs and extra beds aren't included in the total price. I liked the layout for the bathroom area., Hotel was clean and had a pleasant clean smell. Indoor swimming pool. Breakfast included made to order omelets, waffles with cherry sauce and whipped cream. This review is particularly disturbing since The Hotel Manager and I have had a number of conversations with this guest and had sent her the written confirmation from the 3rd party certified inspector that there was absolutely no evidence of any insects or more specifically bed bugs in the rooms this guest spayed in. Please note that a deposit fee is charged per night at this property. Basically got one night free with purchase of one night compared to other Hotels in same area. emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. This was for the price a grand slam! We all have bed bug bites all over us and they are very uncomfortable! I really didn't know about bed bugs at the time. Building itself is beautiful. Thanks! This property has taken steps to provide more sustainable and eco-friendly travel. Tenants If you have a housing question that does not require legal advice, contact the free Colorado Housing Connects helpline to find answers. Loved the breakfast! Clean and friendly staff room look as if they have been updated. Respect the privacy of others. Located 6 mi from the United States Air Force Academy, this hotel features an on-site bar and grill. NEVER again! This lets us know our reviews come from real guests like you. Liked: Cleanliness, amenities, property conditions & facilities. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Rooms were clean and comfortable We publish all reviews, positive or negative, that meet our guidelines.More informationOpens in a new window, 8110 N Academy Blvd, Colorado Springs, CO, Traveled with family and small children, Traveled with family, Traveled with partner, Traveled with family. From complimentary high-speed internet to plush beds, this hotel has it all. hekkles 4 5 Bed Bug Review of The Academy Hotel Colorado Springs Reviewed March 17, 2017 via mobile As a military family most every business in the area is vet accommodating to military not here. News5 spoke with a local exterminator who is working to raise awareness and to help find the bedbugs before they find you. After their trip, guests tell us about their stay. I then contacted the BBB. Kids will love the heated pool. You'll also get a complimentary hot breakfast in the morning that includes made to order omelets and a waffle bar. Lock in the lowest price from these sites. Tripadvisor performs checks on reviews. After booking, all of the propertys details, including telephone and address, are provided in your booking confirmation and your account. Friendly and informative front staff. Breakfast was above expectations, and the restaurant was on point., Beautiful little hotel Hotels.com - Deals & Discounts for Hotel Reservations from Luxury . I liked the hotel, the proximity to work, the people were great to me even if they weren't to each other. Wish there was a hot tub for the grownups but no biggie. Taxes and fees that are shown are estimates only. Please enter the dates of your stay and check what conditions apply to your preferred room. I had stayed at this motel several times about ten years ago and was surprised to read a couple bad reviews on this site because my experiences had always been so positive. 3. The number of extra beds and cribs allowed depends on the option you choose. Breakfast staff not so hospitable. To see correct prices and occupancy info, add the number and ages of children in your group to your search. 0.1 miles from Fairfield Inn & Suites Colorado Springs Air Force Academy Free Wifi Free parking Top Rated Breakfast included 2022 Best Western Plus Peak Vista Inn & Suites View Hotel 2,477 reviews 0.1 miles from Fairfield Inn & Suites Colorado Springs Air Force Academy Free Wifi Free parking Special offer Visit hotel website Breakfast included
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