To date, it has contributed more than $36 million in product donations, financial support and volunteer hours to non-profits and Aritzia Community partners that share its values. Every customer package that is purchased funds the donation of two additional sets of clothing for frontline healthcare workers. Clients will be able to continue shopping Aritzia's Everyday Luxury offering through aritzia.com for the time being. Audience Relations, CBC P.O. Join The Zoe Reports exclusive email list for the latest trends, shopping guides, celebrity style, and more. It wasnt easy seeing all our boutiques closed and the corresponding decline in our revenues and our profitability, said CEO Brian Hill during a conference call with analysts Thursday after the company released its first-quarter financial results. "When we made the decision to close our stores in. Many factors could cause our actual results, level of activity, performance or achievements or future events or developments to differ materially from those expressed or implied by the forward-looking statements, including, without limitation, the factors discussed in the "Risk Factors" section of the Company's annual information form dated May 9, 2019 for the fiscal year ended March 3, 2019 (the "AIF"). Your response to our Thanks To You Sale has been overwhelming, humbling, nothing short of inspiring. While we celebrate the fact that women make up 85 percent of our team today, we recognize that there is more we can do to promote and equality and ensure broad representation." So when we say that real change starts from within, we believe that we can impact change most by starting with the 4,000 people that are at Aritzia., We are optimistic about the future, Wong states. By the end of May, Aritzia Inc. expected its net revenue is about 45% lower for the current quarter compared with the same time last year due to COVID-19 related store closures and despite a . Sorry, no refunds to original form of payment for sale or discounted items. Walmart's Return PolicyCOVID-19 Changes. A Cisioncompany. As we navigate this complex and challenging landscape, we feel this is the best decision for our people, our clients, our partners and our community as a whole," said Brian Hill, Founder, Chief Executive Officer and Chairman. By subscribing to this BDG newsletter, you agree to our. It is also shifting all support office employees to flexible working arrangements. In reaction to the earnings, one retail analyst said the retailer is firing on all cylinders.. The return-to-work policy, including masking and antigen testing, for employees and students with COVID-19 remains unchanged. We feel a tremendous amount of empathy for those affected by COVID-19, and like all of you, were extremely grateful for our fearless frontline workers. 68735 Views Jan 2, 2023. Your Aritzia. In our few workspaces that do remain open, we are taking industry-leading precautions to keep our teams healthy and safe. The Company will continue to strategically invest in critical infrastructure across its people, processes, and technology. "Aritzia is committed to ensuring the financial continuity of both our internal team and the employees of our overseas partners impacted by COVID-19. If you purchased an item in-store 10 days before a boutique closure, or through Call & Collect after a boutique closure, you have 14 days to return or exchange at the original boutique of purchase once it has reopened. Aritzia has been hit hard by the pandemic because many of its stores in COVID-19 hot spots have been forced to close for prolonged periods and the company has had to refocus on online sales. See, Click to View our Accessibility Statement. Also on the topic of representation, Aritzia has faced criticism in the past for not offering a wide breadth of sizes. All of Aritzia's profits, while we get through this challenging time, will go to the Aritzia CommunityTM Relief Fund to pay our people and support their families. According to Bloomberg, the plus-sized market alone has $20 billion of buying power. The brand's mystifying success story has offered a glimmer of hope for brands who were harder-hit by the pandemic and looking for ways to rebuild. To our frontline COVID-19 healthcare heroes, thank you for your fearless service. Friends and Family passes to Aritzia Warehouse Sale selling for $40 online Many Metro Vancouverites have been waiting for their chance to grab Wilfred, TNA, Babaton, and Sunday Best items at a 50 to 90% discount. All of our people are essential to the Aritzia team and we know we wouldnt be us without them. Often but not always, forward-looking statements can be identified by the use of forward-looking terminology such as "may", "will", "expect", "believe", "estimate", "plan", "could", "should", "would", "outlook", "forecast", "anticipate", "foresee", "continue" or the negative of these terms or variations of them or similar terminology. To ensure the safety of our people is at the forefront of what we do, weve moved our Support Office and Aritzia Concierge teams to a flexible working environment. To order Subsequent instalments to Afterpay may be required. The real estate opportunity for Aritzia right now is unprecedented, said Hill, noting that the company is understored and many other retailers are shutting their bricks-and-mortar locations. While we recognize that this is an unsettling time for all, we hope our efforts can provide you with a little sense of normalcy and comfort. Photographed by Eric Soltan - [+] https://www.ericsoltan.com, The Super Puff pop-up shop, which is an immersive pop-up environment that opened in December 2020 in SoHo, is aptly named Super World. Retail sales exceeded expectations in the U.S. We learn, we refine, we continue to make changes, Wong shares. Sale items marked with a discount of 50% or greater are final sale. Cant wait to see you soon. For more information on Afterpay, please see our Afterpay FAQ. As we navigate this complex and changing landscape, were being challenged on a daily basis. Sale items marked with a discount of 50% or greater are final sale. The retailer says it feels it's the best decision for its people, clients, partners and community as a whole. Aritzia was startedinside the Hill familys80-year-old department store in Vancouver. permissions/licensing, please go to: www.TorontoStarReprints.com. "SHAME on Aritzia for using the people's money," wrote another. The easy-to-wear, easy-to-wash clothing included in the set is meant to help healthcare workers transition pre- and post-shift, keeping sanitary standards in mind. Free shipping & free returns on all orders, all the time. In sum, they areexecuting extremely well across every key element and have been able to meet the customer where she wanted and expected to be, in this Covid marketplace.. 2023 Vox Media, LLC. We took the next couple of weeks to analyze our business and during that time, we kept all of our people employed. Last month, Jennifer Lopez posted a photo of herself on her Twitter and Instagram accounts wearing the brands iconic Super Puff, in white, with the caption: Cozy morning in my Super Puff, Thank you @AritziaI love it! Hill acknowledged the post during the earnings call, saying the artist did a little favor for us at the end of the year.. Once we receive your package, well process your return within 7 to 10 business days. All sale and discounted items bought in store are final sale. Citing exceptional performance throughout the quarter despite the ever-changing pandemic landscape, including supply chain disruptions, shipping delays and labor shortages, Brian Hill, founder, chief executive officer and chairman of Aritzia, said he sees extraordinary opportunities in the retailers future. Women to the Power of Women is a simple equation that drives us and our beliefs forward by amplifying womens voices to make exponential progress towards gender equality and inclusivity for all, Wong explains. As we head into the heart of the holiday season, we continue to take our Aritzia Community industry-leading health precautions. Aritzia says it's increasing precautionary measures to ensure the well-being of its concierge and distribution centre employees. Opinions expressed by Forbes Contributors are their own. Certain statements made in this press release may constitute forward-looking information under applicable securities laws, including with respect to the announced closure of Aritzia retail locations as a result of the evolving the COVID-19 pandemic and Aritzia's commitment to directing profits during this period to the Aritzia Community Relief Fund as described above. They have carved out a unique customer positioning in the market around Everyday Luxury, and through their segmentation into six distinct brands, have built an assortment that can address the customers needs Monday to Sunday, said Kristin Kohler Burrows, senior director, Alvarez & Marsal Consumer and Retail Group, a global consultancy specializing in business transformation. Effective immediately, the Company will also shift all Support Office employees to flexible working arrangements. Approximately a year before the pandemic started in North America, Aritzia's 97 boutiques were responsible for more than three quarters of the company's overall revenue. Certain statements made in this press release may constitute forward-looking information under applicable securities laws, including with respect to the announced closure of Aritzia retail locations as a result of the evolving the COVID-19 pandemic and Aritzia's commitment to directing profits during this period to the Aritzia Community Relief Fund as described above. Review your return details and click 'Process Return'. Dates will be confirmed at a later time. Your repair is safe and secure at the store location you dropped it off at. "Well take those learnings into account as we move forward." Sales for e-commerce increased almost 47% to $148 million and 162.2% from the third quarter last year. All emails will be sent by United States of Aritzia Inc. | 611 Alexander Street | Vancouver, BC | V6A 1E1 | Aritzia.com Cision Distribution 888-776-0942 I have an order outstanding. We will gladly refund (in original tender) regular-priced, new merchandise within 30 days of the shipping date. All proceeds during this time go directly to the Aritzia Community Relief Fund 100% of which will be distributed to our people. Aritzia aims to delight its clients through an aspirational shopping experience and exceptional client service that extends across its more than 95 boutiques and eCommerce business, aritzia.com. Hand sanitizer available throughout the boutique, Sanitized product and fitting rooms after each use, Sanitized cash desk and debit terminal after each client, Regular sanitization of surfaces throughout the boutique, Masks are now required in all our boutiques, and we'll continue to provide them to any client who doesn't have their own, Dedicated healthcare professional available for consult. Want good news asap? All of this transpired without having to lay off a single employee. |. cozy fleece perfect hi-rise 3" sweatshort. 80,000 frontline healthcare workers gifted through a $10 million initial donation Orders purchased on aritzia.com via Afterpay will only be eligible for a refund to your Afterpay account when you mail them back to us. As soon as your return is complete, we'll e-mail you and let you know. Despite pandemic-related challenges facing all retailers, Aritzia, whose everyday luxury looks attract the attention of A-list celebrities like Jennifer Lopez, seems to be on the right track, reporting record-breaking third quarter earnings. Opt to get texts or calls with insider info, offers, invites and other fun surprises from Aritzia through your phone number below. A copy of the AIF and the Company's other publicly filed documents can be accessed under the Company's profile on the System for Electronic Document Analysis and Retrieval ("SEDAR") at www.sedar.com. While International Women's Day and Women's History Month are notable occasions to celebrate the power of women, Aritzia recognizes women all year long, in leadership and executive roles. As for what products shoppers can expect to see rolled out in expanded sizing, and when, Hill says Once weve gauged the response to this collection, well be able to assess further expansion. This spring, the brand rolled out its Babaton collection, which offered up to a size 18 on a trial basis. In its Q3 results, Aritzia reported that its e-commerce revenue was up 78.5% vs.Q3 last year. Lets continue to take care of each other. Aritzia is expanding its donations. While successful in keeping its team intact, the move received mixed reviews from its online community. All Rights Reserved. As we take extra precautions to keep our people safe, it may take us slightly longer than usual (1014 days) to issue your refunds. Aritzia is an innovative design house and fashion boutique. The retailer opened a new boutique in Nashville and expanded four boutiques with its Troy location breaking opening-day and opening-weekend sales, Hill said. Aritzia's popular TNA sweatsuit, Photo Credit: Courtesy of Aritzia. Your consent is not required as a condition of any purchase. Here's what to expect when visiting our boutiques. As a huge retail corporation, Walmart has been largely affected by the COVID-19 pandemic, alongside many other stores such as Costco, Michaels, and Dollar General.. If you return items purchased via PayPal in store, well exchange them or issue you merchandise credit. The chief executive of popular Canadian clothing chain Aritzia Inc. said the retailer has experienced few supply chain disruptions despite most of its materials coming from the world's most virus-ravaged countries. With an engaged Instagram community of over 1.1 million fans and a robust e-commerce infrastructure, the brand managed to stay top of mind during the pandemic and its e-commerce site saw significant growth. like Jennifer Lopez, Kendall Jenner and Hailey Bieber, covet the brand's everyday luxury looks. All of Aritzia's profits, while we get through this challenging time, will go to the Aritzia CommunityTM Relief Fund to pay our people and support their families. The Company cautions that the list of risk factors and uncertainties described above and in the AIF is not exhaustive and other factors could also adversely affect its results. As a followup to this capsule collection, Aritzia released a limited-edition collection, Cause Mom, in time for Mothers Day. Through the Aritzia Community Relief Fund (ACRF), all sales were donated to supporting Aritzia's staff and its families through COVID-19. Thanks to our Aritzia Community Health & Safety team and the enormous efforts of so many including each and every one of you there has been no confirmed community-spread of the COVID-19 virus within any of Aritzias spaces. "We are in an unprecedented position to expand our product lines' depth, which includes sizes, length, colors, breadth, [and] new style developments We recognize that additional sizing choices will be important moving forward." Box 500 Station A Toronto, ON Canada, M5W 1E6. Keep reading to see a few more appreciative posts, and then check out the sets you can send to a loved one or hero in need. The fund continues to provide financial continuity to our people who have directly or indirectly been affected by our store closures due to COVID-19. 90,000 more frontline healthcare workers gifted through Aritzia Customer Sponsorship with an additional $10 million value Join the Aritzia Research Community for a chance to provide valued feedback and receive an Aritzia gift card in return. If youre returning items from multiple orders, please contact Aritzia Concierge to set up your return. While 2020 has posed unprecedented challenges, its also illuminated all that we have to be so thankful for. Learn More.If your local boutique hasnt reopened yet, you can continue to shop everyday luxury here. Aritzia has closed all 95 of its stores as a precaution during this coronavirus crisis. Readers are urged to consider the risks, uncertainties and assumptions carefully in evaluating the forward-looking information and are cautioned not to place undue reliance on such information. Covid-infected workers forced to isolate at home without sick leave will again be able to claim up to $750 in pandemic pay from this week. Newspapers Limited, 8 Spadina Avenue, 10th Floor, Toronto, ON M5V 0S8. You may opt-out by. Financial Assistance for Food, Housing, and Bills. Without the luxury of time to prepare, weve been thrown into a world crisis. To guarantee its continued success, Aritzia will need to going beyond beautiful products, glossy storefronts and new categories, and ensure, first, that the brand represents, makes space for, and champions all people. As Aritzia plans for the future, its new frontiers include opening more storefronts (now that, post-COVID, premier locations now have more compelling financial terms than ever), expanding into new categories (swim and intimates, among others), and procuring new talent. New launches for Aritzia this year include swim, Aritzia fans, which include A-list celebrities. Immunization providers should follow their regulatory/employer guidance for reporting . Only seven, including four in Manhattan, remain closed. Despite near-term uncertainties, Aritzia's management team remains confident in the fundamentals of the Company's business model and long-term growth opportunities. The Company's expansive and diverse range of women's fashion apparel and accessories addresses a broad range of style preferences and lifestyle requirements. Youre in good (clean) hands.As we welcome you back through our doors, you can enjoy Everyday Luxury at ease, knowing that weve taken industry-leading health and safety precautions. The dynamic nature of this situation means that things are always changing. For every package purchased (you can pick up the Diamond package for $100. While most comments typically receive responses from the brand on social, the comments that pressed Aritzia on the directive went unanswered, with some users reporting that their comments were deleted. Hours are as follows: Aritzia is well known and deeply loved by its clients in Canada with growing client awareness and affinity in the United States and outside of North America. Your order is safe and secure at the store location and you can pick it up as soon as our stores reopen. The Women Of Roblox Are On A Mission To Make Gaming A Force For Good, ChatGPT: Thinking Outside The Content Marketing Box, How Latina Entrepreneur Corina Burton Once Failed, Then Launched A Multi-Million Business, Child Sexual Abuse Survivors Pen Their Own Justice, Women Have Found A Powerful Way To Form Authentic Connections In Business - Mentoring Walks, Sephora, A New CCO And A Celebration Of Latinx Roots: Babba Rivera Is Building A Haircare Empire With Ceremonia, 5 Ways To Bounce Back After Getting Laid Off, Greenlight For Work Tackles Top Source Of Stress For Working Parents. Returns are free within the US when signed into your Aritzia account. "The minute we closed all of our stores in mid-March, we started planning to reopen. It looks like youre not in the USA. Opinions expressed by Forbes Contributors are their own. The Community Care program is an extension of Aritzias overall commitment to organizations that help women and girls succeed at work and in life. With your continued loyalty, weve raised over $4.4 million to support our people and their families. As Aritzia plans for the future, its new frontiers include opening more storefronts (now that, post-COVID, premier locations now have more compelling financial terms than ever), expanding into new categories (swim and intimates, among others), and procuring new talent. As for what customers can expect, Hill confirmed that a continued focus on Everyday Luxury will be paramount. On this page youll find store info, shipping info, and all the As to your most pressing Qs. Aritzia Return Policy for Online Purchases If you bought your regular-priced merchandise online, you can return the items within 14 days from the shipping date and receive a full refund.
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