Training courses and accessible information was provided for patients and carers. We provide mental health, community and primary care services in East London, Luton & Beds. Whilst risk was managed well, the risk assessment records were not always stored consistently. Staff offered practical support if this was the patients priority. Patients had access to appropriate spiritual support. All the patients we spoke with were positive about staff and said they treated them with respect. This leave is granted by the Consultant responsible for the patients care and follows careful risk assessment. Vacant shifts were filled by existing staff members or a small group of regular bank staff who were supervised and trained at the Coborn Centre, which ensured continuity of the delivery of care. Staff caseloads were manageable and staff said leadership and support in the trust was good. Staff worked hard to keep young people safe and to support them to improve their health, develop skills and progress towards discharge. A team who work in partnership with the In-reach lead nurse to prevent unnecessary admission to hospital. Staff told us that service leaders were very supportive, accessible and approachable. The Health & Justice Directorate is one of eleven directorates within the Trust providing clinical services. Please note: This website is best viewed in a modern browser like Chrome, Edge or Firefox. Staff were mostly able to see patients in a timely manner and prioritised people who needed urgent support. They were very mindful of peoples needs based on their religion, culture, disabilities and relationships. The service covers the boroughs of Hackney Newham Tower Hamlets and those in North East London Foundation Trust. It's National Apprenticeship Week 2023! spoke with 10 senior members of staff including the head of forensic services, the head of nursing and associate clinical director for safety and security, the associate clinical director for therapies and recovery, the head . Staff could access interpreters and translation services, with patient literature available in languages used by people in the local community and in accessible formats. There was a recognition that many of the black staff working for the trust were not alright and listening to their experiences. Staff promoted the privacy and dignity of patients. How to get referred London, Never miss new jobs with Jooble mobile app. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Your job seeking activity is only visible to you. At 105 London Road, the Section 17 leave documentation did not always make completely clear the extent or boundary of where detained patients could go when they left the ward. All rights reserved. We looked at the quality of the ward environment, management of the clinic rooms, and observed how staff were caring for patients, interviewed the ward manager and/or matron on each ward, spoke with 76 staff members including nurses, clinical practice leads, a physical health lead nurse, social therapists, support workers, occupational therapists, psychologists, consultant psychiatrists, a clinical pharmacist, an assistant pharmacy technical officer, art therapist and a speech and language therapist, spoke with 10 senior members of staff including the head of forensic services, the head of nursing and associate clinical director for safety and security, the associate clinical director for therapies and recovery, the head of psychology, the lead pharmacist for forensic services, the sexual safety lead for forensic services and the drugs and alcohol lead for forensic services, interviewed 47 patients and 11 relatives of patients, reviewed 34 patient care and treatment records, attended two multi-disciplinary team meetings, three ward rounds, two community meetings, one care programme approach meeting, a service referrals and move on meeting, a patient group, a people participation working together group, a carers forum, a service wide safety huddle, observed two ward based safety huddles and visited the patient shop at the Wolfson House site, carried out a specific check of the medication management on Butterfield, Clissold, Westferry and Bow wards. Using Section 17 Leave outside the hospitals is a fundamental part of service users preparing themselves for life in the community. Two teams had been accredited by the Royal College of Psychiatrists through the home treatment accreditation scheme since 2012. In some areas, the person being referred was contacted by telephone within four hours. Whilst the trust had systems in place for identifying and reporting safeguarding risks, to safeguard people from abuse, staff were not always able to decide the threshold for making an alert. The East London Community Forensic Service (ELCFS) is seeking a Senior Clinical/Counselling/Forensic Psychologist to join our multidisciplinary team. Share your story on Care Opinion. Again, please use the contact details above if you do not know who to get in touch with. NW1 0PE, In There was little use of agency workers and, when agency workers were employed, they were employed on contracts to ensure continuity of care. Teams also made good to use of learning from patient feedback, complaints and incidents to reflect on and improve services. At least one standard in this area was not being met when we inspected the service and, Adult Mental Health Services - City and Hackney Directorate, Adult Mental Health Services - Tower Hamlets Directorate, Assessment or medical treatment for persons detained under the Mental Health Act 1983. The number of people participation leads across the directorates and services had grown. Whilst achieving targets for assessments and diagnosis for memory clinics were being robustly tackled with action plans in place, there was still work to do to consistently provide a responsive service especially across the Bedfordshire teams. There was good provision of services and support for vulnerable client groups. There was good multi-disciplinary working and inter-agency working. NHS sites; NHS . But opting out of some of these cookies may affect your browsing experience. City and Hackney CAMHS had identified that African Caribbean boys were at risk of becoming involved in gang related activity and were working with statutory partners and the voluntary sector to target these young people. Managers recognised the importance of consulting with staff in the development of services. The primary aims of the FCS are to provide in-reach into secure in-patients to work towards discharge, to reduce length of stay in secure beds, reduce re-admission and provide an ongoing service in the community using interventions based on NHS Englands 12 components of Care, a biopsychosocial model. It monitors and inspects services, to make sure they are safe, effective and provide high-quality care. The needs of carers were assessed and support groups were provided. Patients using the service were sometimes being brought by the police to the health based place of safety from their home, rather than from a public place which was contrary to section 136. Our focus is on high quality treatment. No rating/under appeal/rating suspended FNP provide a programme for vulnerable young first time mothers. There was scope for some improved recording of patient information, for example risk assessments and restraint, although the care practice was safe. We no longer support Internet Explorer 11. There had been significant changes in the executive leadership team and non-executive directors, these had gone well and provided an opportunity to improve the diversity of the board and introduce people with the breadth of experience needed to support the strategic direction of the trust. The trust also had many examples of where it was working in boroughs and neighbourhoods to meet the needs of communities. Staff felt that they were listened to, whether raising concerns or giving suggestions about improvements that could be made in the services. This included joining staff at the end of a shift to reflect on how this had gone. Some of our projects have prepared short videos, which give a small taste of what has been achieved. Staff worked to ensure that young people attended their appointments. These cookies will be stored in your browser only with your consent. East London NHS Foundation Trust. Our clinical teams are led by Consultant Psychiatrists supported by junior doctors. This includes those who have been assessed as posing risk of harm and require further assessment, this includes ongoing psychiatric assessment, formulation and treatment. His most recent focus has been on the transformation of adult community mental health services across the three boroughs of inner north east London as a Programme Director. E1 4DG. One home treatment team was not learning from serious incidents. Both wards were spacious with a full range of rooms to support treatment and care. Care records were of a high quality and included input from young people and families. He had previously been the Locality Manager for the Trust in Bath & North East Somerset. He qualified as a Social Worker in 1984, in New Zealand, and worked there for 10 years before coming to the UK with his family in 1994. We rated caring and well led as outstanding. There are some fantastic facilities, including large gardens, a sports hall, tennis court, indoor and outdoor gym equipment, IT suites and other therapy and education rooms. The trust had made a significant contribution through its delivery of the vaccination programme in North East London. Requires improvement East London NHS Foundation Trust During this inspection we spoke with 47 patients and 11 relatives of patients. East London NHS Foundation Trust Location Luton Salary 33,706 to 40,588 a year Per annum Closing date 2 Apr 2023. WELCOME TO East London NHS Foundation Trust We provide a wide range of mental health, community health, primary care, wellbeing and inpatient services to young people, working age adults and older adults across the City of London, Hackney, Newham, Tower Hamlets, Bedfordshire and Luton. We found an overwhelmingly positive culture across the trust. The ELCFS was commissioned following the successful pilot of the Specialist Community Forensic Team (SCFT) model in East London. We provide assessments and diagnosis of autism spectrum conditions. We work hard to explain what is happening with the care of individuals in the unit. We were given examples of learning from incidents that had led to changes to improve the service. The trust had taken over the provision of some GP practices and this was enhancing the opportunities to meet the needs of populations. We were inspired by the work being undertaken by the trust on race and privilege. Day is a qualified organizational consultant having been awarded a Masters in organisational consultation Psychoanalytic Perspectives, in 2010. there are some services which we cant rate, while some might be under appeal from the provider.
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