IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. Yesterday we discovered that we can't call the New York State Police. After multiple days waiting, Straight Talk Wireless still claims they don't know anything about my order and keeps referring me back to SmartPay who have already confirmed my order. The appeal of Straight Talk is its flexibility and affordability. People do change cards. I spent HOURS on the phone with customer service getting the same answer every time. ^FT By account information, we mean phone numbers, account numbers, login details, and more. Get buying tips about Prepaid Phones delivered to your inbox. However, despite the quality of service they offer, there comes a time when you might want to cancel their services. He'd done the rehab thing twice and been heavily involved in the 12-step recovering Well, victory Monday was fun while it lasted Cleveland Browns fans. Lastly, its insane to me the concept needing my IMEI number to lock it to the sim. Do not work with this company it's a scam. Corporate Advocacy Business Remediation and Customer Satisfaction Program. You can also create multiple personal email accounts (Yahoo, AOL, Hotmail, etc). The ABSOLUTE WORST decision I ever made was switching to Straight Talk!! My phone service is not working. Based on your location, you can currently expect to receive 4G LTE coverage with download speeds of 20-50 Mbps and upload speeds of 3-6 Mbps. For the last few months I have had data problems, connectivity issues, cannot log in to website or app. WebAt Straight Talk, customer service is extremely important to us. Calls must originate from the US or Puerto Rico. In order to request the transfer and initiate the activation process please go to www.straighttalk.com/Activate, and select the radio button option "Activate my phone with a number transferred from another company." He hung up. All rights reserved. Get immediate Straight Talk support from HelpOwl.com. While Straight Talk does not have a specific family plan, it makes it easy to add lines to your existing service. I will be looking for another pre pay service with hopefully much better customer service! Please refer to the latest Terms and Conditions of Service at StraightTalk.com. You will also be able to see a link to My Account where you can log in to create and update your personal profile information, update credit/billing information, and more. on 2/28 at 12:51PM When will my cancellation request be approved? There are 1000's of complaints on Better Business Bureau, Reddit, and many other forums. I called to see what the deal was and spent 45 minutes on the phone with 3 reps. All of them asked my address. You can not ever speak to a Manager when you do they hand it back to the same rep who coulnt help you in the first place! Unfortunately, not everyone can resolve issues by talking with Straight Talk's customer service representatives over the phone. If you need more data, you can purchase a 2 GB data add-on option for $10. Straight Talk could never get my phone to activate. MORE INFO Try entering a new Zip Code Continue Close Video Clear Button continue with this zip code YOUR CART IS FULL You have exceeded the amount of items allowed in your cart. The worst phone service ever!!!! It goes against our guidelines to offer incentives for reviews. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. They might even offer some discounts or incentives to keep you with them. then don't hesitate to contact us, Home / Guide / [Answered] How to Cancel Straight Talk Service Guide. I factory reset the phone as well. After multiple days waiting, Straight Talk Wireless still claims they don't know anything about my order and keeps referring me back to SmartPay who have already confirmed my order. Your Privacy Choices. Check running services and close unnecessary applications. She did not tell me anything that would help me or even tell me she could help me get the phone. I've had problems with customers service every time I've had a issue with my service. Enter your address to check service availability for your address. I always get great service and customer service is great. They kept telling me they couldn't send a port number because I didn't have a credit card on file as I bought my cards from Walmart. You will be able to reactivate your Straight Talk phone with the same phone number within 30 days of your Service End Date. To create the accounts: IMPORTANT: Corporate email account set-up questions/issues (domain, etc) will need to be handled between you and the company you work for. There's a problem. I went through their website to purchase a phone and new service where they offered me a phone lease through something called SmartPay. I asked many times to talk to someone in the warranty department, the department that makes the decisions, or anyone higher up. They say they'll call you back. Where do I start! Terms & conditions, Privacy Central Unsubscribe easily. Unacceptable. Current items cannot be combined with other purchases. If your are able to make and receive calls, your Straight Talk phone is active.Keep in mind that upon completing the activation steps either through our website at www.straighttalk.com/Activate or through our Customer Care Center at 1-877-430-CELL (1-877-430-2355), you will be asked to place a test call to confirm that activation was successful. Your balance information will be displayed on the screen. For more information about reviews on ConsumerAffairs.com please visit our @PBQB523 Focusing on our quality of customer service is our priority. Many consumers have expressed frustration with Straight Talk's phone-based customer service. Track data usage in the app or from the home screen widget. **Each account is allowed to dial up to 15 unique international telephone numbers during a 30-day plan cycle, which resets each time a new plan is redeemed. So I'm out money with no phone or service and thus far no solution offered. Learn More MEDIA CONTACT If you are a member of the media, please contact: [emailprotected] Since youre no longer interested in their services and have requested them to cancel your subscription, you must return their phone and any other accessory in your possession. We don't call a lot of people. I called to have a Straight Talk iPhone 11 unlock and a guy was asking me all those silly questions about the last number I dailed last four of Debit (OK) and I provided and he said that it was incorrect(Liar)! The customer service hold times are so long even after holding for almost 2hours the representative somehow hangs up again only to call back and the phone does the exact same thing the previous representative did after I explained the situation yet again this has become a routine thing with straight talk not to mention the service is becoming horrible calls dropping no service the list goes on!!! Finally, click on the option for Chat Now and follow the prompt to reach a customer representative. Calling customer support is useless. Turn off Bluetooth and GPS when not in use. I am very angry. The wireless phone number can be changed only up to 4 times per year. Cell service is strong here. The next best way to talk to their customer support team , according to other Straight Talk customers, is by calling their 877-430-2355 phone number for their Member Services department. For Straight Talk users who are no longer interested in the companys phone plans, todays guide will bring you up to speed on how to cancel your Straight Talk service. Contact Straight Talk via social media: Another text-based option is to contact Straight Talk through its Twitter or Facebook accounts. Copyright 2007 - 2023, ContactHelp.com. Submit, rate and comment on Straight Talk ideas by visiting IdeaIncite.com. Only for personal use. 2023 TracFone Wireless, Inc. 9700 NW 112th Avenue, Miami, FL 33178. HOURS OF OPERATION 7 days a week, 365 days a year. File your review. INSTALL NOW>> Forget about data limits! I told them I would like a refund. So I got the runaround from them and I wanted to make sure no one ever gets caught in this trap. You'll see a list of merchants you've subscribed to. Common problems addressed by the customer care unit that answers calls to 800-876-5753 include Transfer Phone Number, Lost or Stolen Phone, Device Support, Account Access, SIM Card Transfer and other customer service issues. Straight Talk offers basic cellphone coverage and the option to purchase discounted phones or keep your current phone. Chat with Support Call Directly Need guided support? I will be taking the phone back. r/StraightTalk 2 yr. ago. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. MOBILE WEBSITES: Access the mobile web site version of your choice. This is the best way to manage and repair your business reputation. You have the option of purchasing a phone through Straight Talk or transferring Straight Talk cellphone service on to your existing phone. All rights reserved. Asked for a supervisor and was told they don't transfer calls. Find more than 137,785 complaints| Ripoff Report my number ,i have no signal, i had the same thing with the major storm of a few weeks ago. In Canada you can buy a SIM card, put it in any phone and it just works.This system is just a clear money grab and it doesnt sit well with me. Contact Straight Talk via live chat: Straight Talk offers a live chat option that might be an improvement over phone-based customer service. Anyone can write a Trustpilot review. Other terms and conditions apply. Find customer service from top companies including phone number, online support, social media and chat, View all 888 Straight Talk customer service reviews , Straight Talk: Sometimes, hope needs to be fed to overcome hopelessness. Here are some common reasons you may be forced to cancel your Straight Talk subscriptions. About 5 hours later, I had not received the label via email, so I called back. Straight Talk is also branded as Tracfone and offers prepaid phone service. Customer Service: 1-877-430-2355 | 1-888-442-5096 Hours: Monday Sunday: 8:00AM 11:45PM (EST) Sales: N/A; Dealer Support: N/A; Fraud: N/A; Insurance: N/A They asked if they could call me on a different number to troubleshoot. This special promotion only allows one additional line to be added at a time. I turned it off and back on still no service. I let him know this in no uncertain terms. WebStraight Talk offers a variety of plans depending on your needs. Here are some ways of getting the resolution you want even when Straight Talk's phone-based customer service has let you down: Call back: The truth is that not all customer service representatives have the same personality, level of training or experience.
