LEGOLAND Vacations reserves the right to cancel reservations due to lack of valid credit card payment and/or deposit. We cannot accept any liability or associated costs if you are refused entry onto transport or into the attraction country as a result of failure to carry correct documentation. For more information about how we manage your personal data, please read our, the act(s) and/or omission(s) of the person(s) affected or any member(s) of their party or, the act(s) and/or omission(s) of a third party not connected with the provision of visit and which were unforeseeable or unavoidable or. This year was 1/2 hour and no one was checking the silly button that the kids got (which I held onto because they would of lost them with no way to attach to their clothes properly). The protection is conditional upon LEGOLAND ApS receiving the appropriate documentation such as a doctor's note or, in the event of injury, confirmation from the hospital or the attending physician. Therefore, anyone visiting our Attractions acknowledge that they do so at their own risk. Blackout dates, benefits, Park hours, events, prices, and days of operation are subject to change without notice. The LEGOLAND Parks maintain the Site for your personal entertainment and information. 3.2 Tickets to a theme park included in a travel package only entitle the holder to make use of the goods, services, and attractions included in the travel package purchased. Holders of the Passes agree to obey all posted rules and instructions of the LEGOLAND New York Resort and all verbal instructions of LEGOLAND Model Citizens. LEGOLAND $35 Tickets for Home School Kids. Contact us immediately if any information on the confirmation appears to be incorrect or incomplete as it may not be possible to make changes later. LEGOLAND Buy One Get One Free 2023 Sam's Club. In the event of cancellation or no-show, all monies are forfeited. The purchase of tickets to a theme park does not guarantee that all goods, services, and attractions advertised by the operator of the theme park will be available at the time of entry. Please check your confirmation email carefully as soon as you receive it. Tripadvisor performs checks on reviews. The price of your ticket(s) will be confirmed at the time of purchase. Please check our operating calendar in advance. Food or beverages may not be brought onto LEGOLAND New York Resort premises. LEGOLAND Florida Resort is a multi-day vacation destination built for kids 2-12. With more than 60 rides, shows and attractions, it's an interactive, hands-on theme park experience for families with children 2 - 12. LEGOLAND reserves the right to add, delete, or modify policies without notice. Theme park admission tickets and vouchers purchased on the Site cannot be used in conjunction with any other coupon, offer, promotion, voucher or exchanged for cash. there was nothing he did not find fabulous. Cancellation Policy for Reservations on a Promotional Rate: No cancellations, changes or refunds are allowed. I will insure you are 100% satisfied with our resolution. 668 DKK. Any changes to your reservation are subject to availability and new room rates may apply. Some areas or venues at LEGOLAND New York Resort may be closed due to inclement weather, annual maintenance, special events, private parties or educational programs. LEGOLAND Vacations also reserves the right to terminate a travel contract immediately, without warning, under circumstances that LEGOLAND Vacations deems to be so severe that immediate termination is justified. Our kids (3, 5 and 7) all had an outstanding couple of days enjoying the rides and characters. Confirmation that a special request has been noted or passed on to the supplier or the inclusion of the special request on your confirmation invoice or any other documentation is not confirmation that the request will be met. The confirmation will be sent to the email address which you enter/provide at the time of purchase. That shakes out to buying a ticket to LEGOLAND California for $60 per day, which is a SUPER discounted ticket! For more information about how we manage your personal data, please read our Privacy Policy. A total price of your ticket(s) will be given before you confirm your purchase which you may accept or not. This ended up happening, so I had to cancel. Force Majeure: Except where otherwise expressly stated in these Terms and Conditions, we cannot accept liability or pay any compensation where the performance or prompt performance of our contractual obligations is prevented or affected by, or you otherwise suffer any damage or loss (as more fully described in Section IV(B) below) as a result of, "force majeure." Prices quoted under promotional campaigns include all relevant reductions. Please note that due to current restrictions, we . Incidentally, it can also take up to 10 days to see the payment back in the bank. In the event of cancellation or no-show, all monies are forfeited. A separate paid event ticket will be required for entry into Brick-or-Treat. Please see our partners for more details. Any changes to your reservation are subject to availability and new prices may apply. My son was celebrating his birthday and most everyone acknowledged his birthday. However if you have spam filtering on your email account, our email might not reach you. The date change and refund information above outlines our policy surrounding LEGOLAND California Resort park tickets and is not applicable to LEGOLAND Vacations Hotel bookings. LEGOLAND Resort Hotels and select partner hotels resort fee and parking due upon arrival. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. All Rights Reserved. If you do not use the Wallet; you will need to have both documents available at park entry. No refunds will be given in those circumstances. Sea Life opens everyday: 10:00 - 18:00. The use of these images by you, or anyone else authorized by you, is prohibited unless specifically permitted by these Terms and Conditions. This contract and all matters arising out of it are governed by California state law. Skip to main content. (s16). No modifications are allowed within 5 days of arrival. You will be asked to verify your pass numbers during the journey so please make sure you choose the correct pass. If I buy a one-day ticket, can I add on a second day at the Park? If there is time to do so before departure, we will offer you the choice of the following options:(a) accepting the changed arrangements or(b) purchasing an alternative ticket offer. The date change and refund information above outlines our policy surrounding LEGOLAND California Resort park tickets and is not applicable to LEGOLAND Vacations Hotel bookings. You will need your order number and the email address you used to make original reservation. Your use of and browsing in the Site is at your risk. These LEGO themed hotels feature 500 rooms based on the popular LEGO lines: Pirate, Kingdom, Adventure and LEGO Friends. If you wish to cancel only some of the Passes after the initial twelve (12) month period, you may do so by calling LEGOLAND at 760-786-0034 or emailing experience@LEGOLAND.com. Children 12 and under must be accompanied by an adult. Coming soon - LEGOLAND Japan and LEGOLAND New York! Book your San Diego vacation now. If you use the link on your confirmation email you won't need any additional information. Thank you for recommending the Resort to our present and future TripAdvisor Guests. A cooling off period of 14 days applies to purchases of cancellation protection. Conditions of Suppliers:Many of the services which make up your visit are provided by independent suppliers. For LEGOLAND Vacations assistance, please contact 888-690-5346 for more information. However, LEGOLAND Vacations makes no warranties or representations as to the accuracy of the information. This includes, for example, any additional services or facilities which any supplier agrees to provide for you where the services or facilities are not advertised by us on the Site and we have not agreed to arrange them. 3.3 Customers who have booked a package which includes admission tickets will be required to furnish printed tickets at the park gate for entry. No refunds will be given in those circumstances. Prices, times and schedules subject to change without notice. LEGO, the LEGO logo, the Brick and Knob configurations, the Minifigure, DUPLO, NINJAGO, NEXO KNIGHTS and LEGOLAND are trademarks of the LEGO Group. In some cases, goods, services, or attractions that are temporarily unavailable will be identified by the operator of the theme park at the location where the goods, services, or attractions would normally be available. With more than 60 rides, shows and attractions, it's an interactive, hands-on theme park experience for families with children 2 - 12. Tickets and Extras are non-refundable once issued, but may be used up to one year from the original reservation date. It is your responsibility to ensure all members of the party are in possession of all necessary travel and health documents before departure. Reserved Seating at select LEGOLAND Florida Resort Theme Park shows (based on availability), NEW! LEGOLAND Free Child Ticket 2023 Snyder Lance. Once payment is received, room rates are guaranteed unless reservation is modified. We thank you for visiting and we look forward to a future stay. Your Responsibilities:Purchases are accepted on the understanding that all persons are normally in good health and able to fulfill the physical demands of the attraction visit. Cancellation Policy for Reservations with Flexible Cancellation: If you have opted to purchase Flexible Cancellation, you may change or cancel your reservation up to 4 P.M. EasternTime 5 days prior to scheduled arrival date. You must also tell us and the supplier concerned about your claim or complaint as set out in clause 12 below. Legoland Malaysia address: 7 Jalan Legoland, Johor Bahru 79250 Malaysia. If cancellation occurs by 4 P.M. Pacific Time 5days prior to your scheduled arrival date, then full payment is refunded in the original form of payment, minus the non-refundable Trip Protection Plan fee. The protection covers the rental fee excluding the cost of the protection itself which LEGOLAND ApS will not refund on cancellation of the rental agreement in the event that rental of the holiday residence is rendered impossible or extremely difficult: Get offers, news and stories from LEGOLAND directly in your inbox. The LEGOLAND Parks also assume no responsibility and shall not be liable for any damages to, or viruses that may infect, your computer equipment or other property on account of your access to, use of, or browsing in the Site or your downloading of any materials, data, text, images, video, or audio from the Site. Up to three (3) Complimentary Guest 1-Day 3-Park Day Admissions per select Annual Pass when you pay in full at the time of purchase ^^. Bring it back with you, along with your ID, for your return visit and head to the outside Guest Service window. 8. If you wish to cancel all of the Passes after the initial twelve (12) month period, you may do so by clicking Cancel Membership in the Membership Center after logging into your. Theme park admission tickets and vouchers purchased on the Site cannot be used in conjunction with any other coupon, offer, promotion, voucher or exchanged for cash. LEGOLAND California Resort: Difficult to Cancel (even with the $25 'cancellation' fee upon booking) - See 3,006 traveler reviews, 1,721 candid photos, and great deals for LEGOLAND California Resort at Tripadvisor. Please note that the LEGOLAND Vacations Trip Protection Plan is not a typical travel insurance. 2. On account of you or your spouse, partner, children, parents, parents-in-law, children-in-law, grandchildren, siblings, grandparents, brothers or sisters-in-law, or travelling companion(s) dying or suffering acute illness or a serious injury that requires hospitalisation, medically prescribed bed rest, or any comparable situation. She was pretty rude and short - I asked her to confirm my email address when she said she'd be sending the cancellation confirmation, and she heavily sighed, put me on hold, came back and told me it was "my name at gmail," then promptly hung up on me even though I was in the middle of asking her repeat the actual email address. The Passes are valid for one year and will include the applicable expiration dates on the Passes. Getting into the park extra early was a wonderful benefit! In the event of cancellation, all monies are forfeited. Get ready to slide, splash and build your way to fun at LEGOLAND Water Park. Failure to meet any special request will not be a breach of contract on our part. Thank you for the awesome review! Our 3 year old was somewhat limited in terms of options for rides, but there was still plenty to keep her occupied. Prices, times and schedules are subject to change without notice. more. Only the assigned LEGOLAND Pass Member may redeem the retail discount benefit. Please note that some of the jurisdictions may not allow the exclusion of implied warranties, so some of above exclusions may not apply to you. For security reasons, we are not able to book, change or cancel reservations via email. And if you've ever dreamed of spending the night at LEGOLAND, LEGOLAND Hotel and LEGOLAND Castle Hotel at the Resort are open and less than 2 miles from the nearest beach. Located in Central Florida's Winter Haven, just 45 minutes from Orlando and Tampa, the resort includes an interactive, 150-acre theme park with more than 50 rides, shows and attractions inspired by popular LEGO brands and characters, LEGOLAND Water Park and a world-famous botanical garden. LEGOLAND Vacations reserves the right to cancel reservations due to lack of valid credit card and/or deposit. Your booking will be confirmed by a confirmation number, we will reconfirm your purchase by email. Uhhhg! We are always pleased to hear that both the children and the adults enjoyed the LEGOLAND Hotel. a force majeure' event as defined in Section III(B)(7) above. Short Breaks - Contact Us. Heated, resort-style pool. What happens if it rains or theres inclement weather during my visit? Only the assigned LEGOLAND Pass Member may redeem the dining discount benefit for their family. 2. 15. 2021 ABD Ltd/Ent. The Resort is also home to SEA LIFEAquarium and the world's first LEGOLAND Water Park. Availability of goods, services, or attractions may depend on guest demand. In this context, acute illness covered by the protection is understood to be a newly arising illness, justified suspicion of a newly arising serious illness, or an unexpected worsening of an existing or chronic illness. Please reach out to us on 863-318-5742 or email us at llf.experience@LEGOLAND.com. If cancellation occurs more than 5 days prior to scheduled arrival date, then deposit is refunded, less the full Trip Protection Plan fee. Annual passes are available from $12.99 per month (if you're a Florida resident) or $149.99 for the year (if you live out of state). We only came across a couple people in the park, who were less then happy to be there. . 2. Review tags are currently only available for English language reviews. Cancellation protection covers the period from the time when payment is made for both the stay and the protection until the time when you move into the holiday residence. You may not, however, copy, reproduce, republish, upload, post, transmit or distribute in any way the contents of the Site including the text, images, audio and video for public or commercial purposes, without written permission from LEGOLAND Vacations. Upon the conclusion of the investigation and depending upon the findings of such investigation, the suspended Pass will either be reinstated and extended to cover the period during which such Pass was suspended, reinstated without extension for the suspension period, or immediately revoked. Until we know about a problem or complaint, we cannot begin to resolve it. Ready, set, explore! LEGOLAND New York Resort is now open in the beautiful Hudson Valley town of Goshen, Orange County, New York, just 60 miles northwest of New York City. Tickets only redeemable at LEGOLAND New York. By using the Site, you signify your consent to these Terms and Conditions. By means of example only, and without limiting LEGOLANDs right to revoke any or all of the Passes for other reasons, if you or anyone for whom you have purchased a Pass under this Contract uses a Pass for commercial purposes, whether within or outside LEGOLAND New York Resort, or engages in activity which LEGOLAND in its sole discretion deems to be improper, including without limitation vandalism, fighting or rowdy behavior on LEGOLAND New York Resort (or, for Elite Annual Passholders, other Merlin Attraction) property, then the Pass held by the holder who has engaged in such behavior will be subject to immediate revocation. LEGO, the LEGO logo, the Brick and Knob configurations, the Minifigure and LEGOLAND are trademarks of the LEGO Group. Please note it is your responsibility to show that reasonable skill and care has not been used if you wish to make a claim against us. The operator of the LEGOLAND California Resort, the operator of the LEGOLAND Florida Resort, and the operator of the LEGOLAND New York Resort respectively reserve the right to alter, close or remove goods, services, and attractions without prior notice for technical, operational or other reasons, and no refunds will be given in those circumstances. LEGOLAND Vacations reserves the right to cancel reservations due to lack of valid credit card and/or deposit. Confirmation that a special request has been noted or passed on to the supplier or the inclusion of the special request on your confirmation invoice or any other documentation is not confirmation that the request will be met. 17. Cheryl L, Guest Relations Manager at LEGOLAND California Hotel, responded to this review. Age 12-59 years. The cardholder is responsible for making all payments due. LEGOLAND CALIFORNIA RESORT AND SEA LIFE ARE A PART OF THE MERLIN ENTERTAINMENTS GROUP.THE LEGO MOVIE 2 & Warner Bros. Entertainment Inc., & The LEGO Group. On the day. Theme Park: Opening times today 10am - 6pm (Last entry at 5 pm) Open today. Legoland Malaysia Water Park Ticket Price. . Acceptance of risk:The safety measures that are being and have been introduced are intended to minimise the risk of contracting the Covid-19 virus but this risk cannot be completely eradicated. Buy Universal Orlando Tickets or Orlando Flextickets and makes your nights at Universal Orlando Resort as exciting as your days. Absolutely loved this hotel! 7 Jalan LEGOLAND, Bandar Medini Iskandar Malaysia, 79250 Iskandar Puteri (Nusajaya), Johor, Malaysia. The operator of the LEGOLAND California Resort reserves the right to alter, close or remove goods, services, and attractions without prior notice for technical, operational, or other reason. Please read these Terms and Conditions carefully before using our web site (the Site). All rights reserved. Visit our Short Breaks Help Centre. Cancellation Policy for Guests who decline Trip Protection Plan and for Reservations made within 5days of arrival: If you made your booking within 5days of arrival or you declined to purchaseTrip Protection Plan, no cancellations, changes or refunds are allowed. While proof of vaccination is not required, the California Department of Public Health strongly recommends that all guests be fully vaccinated or obtain a negative COVID-19 test prior to entering theme parks. 3.5 Only those persons expressly named in the contract with LEGOLAND Vacations may utilize the accommodations purchased by the customer. (s21), LEGOLAND California: Today's Opening Times: 10am - 6pm. Any unauthorized use of the images may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.
