Notice of Action (award letter)acknowledging eligibility for FDPIR benefits; FDPIR participation documents(e.g., a benefit card or copy of a benefit card); TANF Award letter,should contain the following basic information: Head Start Award letter,should contain the following basic information: BIA Award letter,should contain the following basic information: This plan does NOT include unlimited data, + Unlimited Talk, Text & Data+ Free 5.5" Phone, + FREE SIM Card Only - No Phone+ Unlimited Talk and Text, + Unlimited Talk & Text (but NO Free phone - SIM ONLY), + 1000 Voice Minutes+ 500 Texts+ 100mb of Data, These Terms and Conditions govern your participation in the Affordable Connectivity Program (ACP), and include required disclosures and eligibility information. enTouch Wireless may cease, without notice, providing International Calling if it determines, at its sole discretion, any violation of our International Calling Limitations, Acceptable Use Policy (AUP), or other Terms and Conditions. Coverage limitations of wireless mobile phone service may affect access to E-911 and/or 911 in the event of an emergency. Call us at 1 (855) 754-6543 or get instant answers. Limited Time Offer. Your Lifeline and ACP benefits can be combined and applied to the same service plan or applied to different service plans. Channel Line Up; About Us. If you need any additional help contact Ting at 1-855-846-4389. Customer's Full Name *. Please visit www.entouchwireless.com/plans for the most up-to-date plan offerings. Current or prior year's statement of benefits from a qualifying state, federal or Tribal Program. If you are enrolled in both Lifeline and ACP with enTouch Wireless, then you may revert to our standard FREE Lifeline plan where available and if you are eligible. ACP eligibility will be determined for the FCC by USACs National Verifier and National Lifeline Accountability Database, or an alternative verification process approved by the FCC. The telephone number of the Food Distribution Program office, and the name and address of the person to contact for additional information. ACP services and devices are subject to consumer eligibility, provider participation, product availability, and approval by the FCC/Universal Service Administrative Company (USAC). 3 consecutive months' worth of your most current pay stubs. Your pin can be found on your Astound bill or you can click "please click here" and have a temporary access token emailed to you. Beginning December 31, 2021, EBB customers may switch their service plan at any time. Safelink is the oldest and the largest company providing best free government smartphones for years. Plans including Unlimited Data may be placed on hold to confirm data usage complies with our Acceptable Use Policy (AUP) when the threshold outlined in the service plan details has been met. Bovay Jr., a distinguished Houston businessman at the time. 2021 ENTOUCH, ALL RIGHTS RESERVED. Your Phone has shipped. Lifeline is a government assistance program that provides discounts on your monthly phone and/or broadband/Internet service. Veterans Administration benefits statement. Service plan-specific terms and conditions limit the amount of high-speed data included with each service plan. You must use your phone to continue to receive service. The ACP is a government benefit program operated by the Federal Communications Commission (FCC) that provides discounts on monthly broadband Internet access service and certain connected devices. You may choose another service plan by paying the applicable undiscounted rate for any of our plans available at that time plus applicable fees and taxes. For more information about ACP eligibility criteria, applicable terms and conditions, and the program go to https://www.entouchwireless.com/affordable-connectivity-program or call us at (866) 488-8719. You can contact enTouch Wireless through their number, 1-866-488-8719, for more info on the 'Bring Your Own Phone' program. Your Lifeline and ACP benefits can be combined and applied to the same service plan or applied to different service plans. While enTouch provides Free service through Lifeline to eligible customers, enTouch uses the same technology and connections as non-Lifeline cell phone providers. The Estate of Virgil Brown Jr. sued Gain Inc., a nonprofit, its insurer Arch Insurance Co., and Gain employees Darrell Davis and Dr. Leslie Smith, in . If youre using your own device, and received a SIM card from us: You should be all set to use your phone now! Service plan-specific terms and conditions limit the amount of high-speed data included with each service plan. After high-speed data thresholds are reached, data speed will be reduced at increments in accordance with service plan details to as low as 256Kbps. Eligibility is based on income or participation in certain government benefit programs and is determined by the National Verifier (documentation may be required). We Are In 34 States! Eligibility is based on income or participation in certain government benefit programs and is determined by the National Verifier (documentation may be required). Lifeline is a government assistance program that provides discounts on your monthly phone and/or broadband/Internet service. BROADBAND DATA. conference, chat lines, and premium numbers) are not supported and may be blocked. Limitations, AUP, and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. Your ACP plan can be separate or combined with your Lifeline plan, depending on the service plan you choose. enTouch Wireless does not guarantee the speeds of the data services it provides. We know how important it is to stay in touch with family, be available for job opportunities, and have a phone in case of emergencies. The password is the last 4 digits of that sim card. Lower speeds may affect audio and video streaming, access to certain websites and content, or the use of applications. Budget Mobile was fine, but shortly after I had major problems with enTouch, which are ongoing. Need Assistance? Due to sharing many of the same eligibility requirements those currently enrolled in the lifeline program may qualify for The Affordable Connectivity Program (ACP) also. Simply complete all fields below to get started. Program Approval Letter, Benefit Statement, or Verification of Coverage Letter,should contain the following basic information: Eligibility Screenshot or printout from an online portal or website tool,should contain the following basic information: Approval Letter or Benefit Statement issued by the SSA, or on SSA letterhead. Our standardterms of serviceapply. Long story short, Budget transfered the number to Entouch but the latter refused to acknowledge a port request from another carrier. Offer not available for existing enTouch Wireless customers. Videos stream at DVD quality (480p). Login to MyAccount using your email address and password. Please visit our Missouri City location at 5777 Sienna Pkwy, Missouri City, TX 77459. Non-Tribal (CA) ACP + Lifeline Combined Service Plan: Tribal (Non-CA) ACP + Lifeline Combined Service Plan: Unlimited Talk, Unlimited Text and Unlimited Data*, Non-Tribal (Other, excludes OR, KY, PR) ACP + Lifeline Combined Service Plan: Unlimited Talk, Unlimited Text and 10GB Data, ACP + Lifeline Combined Service Plan: Unlimited Talk, Unlimited Text and 11GB, Unlimited Talk, Unlimited Text, and 14GB Data, Unlimited Talk, Unlimited Text, and 8GB Data, Tribal (Non-CA) ACP Only Plan: Unlimited Talk, Unlimited Text, and 15.5GB Data, Non-Tribal (Other, excludes OR, KY, PR) ACP Only Plan: Unlimited Talk, Unlimited Text, and 5.5GB Data*, ACP Only Plan: Unlimited Talk, Unlimited Text, and 6.5GB Data*, Your service plan terms and conditions may limit the amount of high-speed data included with your service plan and the actual speeds you will achieve while using our broadband services. Notice letter of participation in a qualifying state, federal or Tribal Program. Service plan-specific terms and conditions limit the amount of high-speed data included with each service plan. The discount amount available to subscribers who are enrolled in the ACP after the transition period will be up to $30 per month. To ensure eligible Americans have access to critical communication services the Federal Communication Commission established the Lifeline Assistance service in 1985. Unemployment Documentation (notice of unemployment benefit payment or notice of successfully submitted application for unemployment benefits). Upon selecting the Edit Account option, the following screen is displayed and explanation of the options available: To change your password, type the new password you want into the Password box. LITTLE ROCK, Ark. Lifeline is a government assistance program that provides discounts on your monthly phone and/or broadband/Internet service. with Q Link chat. Your account number can be found in the top right corner of any bill or by logging into your online account. conference, chat lines, and premium numbers) are not supported and may be blocked. If you have additional questions, call us at 866-488-8719 or 611 from your enTouch Wireless phone. KEEP THIS INFORMATION HANDY. Service plan details are available at: https://entouchwireless.com/plans/ INTERNATIONAL CALLING IS LIMITED to voice calls to Mexico, Canada, United Kingdom, India, China, Vietnam, and South Korea only. If you qualify for programs like CalFresh, Medi-Cal, Medicaid, Food Stamps or are considered Low Income, you may qualify! Meets the eligibility criteria for a participating providers qualifying low-income program. Step 4: You will be prompted to enter your pin. Service plan-specific terms and conditions limit the amount of high-speed data included with each service plan. If you're bringing your current phone to the network, purchase a T-Mobile SIM card. Your PIN is the 6-digit (or 10-digit) number you created, which is located on your welcome letter. For more information about ACP eligibility criteria, applicable terms and conditions, and the program go to https://www.entouchwireless.com/affordable-connectivity-program or call us at (866) 488-8719. 4. Customer Support Hours Monday - Friday: 10am - 10pm CT Name* Email address* Message Yes, unlimited data is really unlimited in states where Unlimited Data plans are available! The ACP will replace the Emergency Broadband Benefit Program, effective December 31, 2021 for new subscribers, or on March 1, 2022 for existing EBB subscribers. Notice letter of participation in a qualifying state, federal or Tribal Program. EBB subscribers who qualified for the EBB through eligibility criteria that are not applicable to the ACP will be required by USAC to demonstrate their eligibility in the National Verifier to receive an ACP benefit using the ACP criteria before the end of the transition period. Willingly making false statements to obtain the benefit or receiving multiple Lifeline benefits can result in fines, imprisonment, de-enrollment or being barred from the program. ACP is a federal government program operated by the FCC. Program Approval Letter, Benefit Statement, or Verification of Coverage Letter,should contain the following basic information: Eligibility Screenshot or printout from an online portal or website tool,should contain the following basic information: Approval Letter or Benefit Statement issued by the SSA, or on SSA letterhead. Lifeline is a government assistance program that provides discounts on your monthly phone and/or broadband/Internet service. Sometime before July of 2019 enTouch took over my Lifeline service from Budget Mobile. You can also opt out of data. Ticket Type *. ACP Program benefits may be obtained from any participating provider of your choosing and your monthly service benefit may be transferred to another provider at any time. The FCC is phasing out the EBB and replacing it with the ACP beginning on December 31, 2021. An eligible household is limited to one monthly service discount and a single, one-time device discount. TheOnline Enrollment formis easy to use and will walk you through each step of the process. You can pay your bill online with your MyAstound Account, our online bill-pay portal. An eligible household is limited to one monthly service discount and a single one-time device discount. ACP services and devices are subject to consumer eligibility, provider participation, product availability, and approval by the FCC/Universal Service Administrative Company (USAC). Promotional offers may be modified or withdrawn at any time. There are no fees associated with this change. Press Center; Join the enTouch Team; Contact Us; 1-888-610-1499; Internet. Benefits may be transferred to another participating provider at any time. Apple iPhone 7 Plus Select Now Free Samsung Galaxy S9 Plus Select Now Free Samsung Galaxy A10E Select Now Free Apple iPhone 7 Select Now Taxes and fees included with service plan pricing. OFFERS MAY VARY BY STATE and service may not be available in all areas. AUP and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. Boomerang is authorized to offer California LifeLine, a government assistance program for qualified California residents. Other factors, including your device, network availability from our underlying carrier, your proximity to cellular towers, and environmental factors, may affect speeds. If you have additional questions, call us at, Has an income that is at or below 200% of the, Receives benefits from certain federal assistance programs: Medicaid, Supplemental Nutrition Assistance Program (SNAP), Supplemental Security Income, Federal Public Housing Assistance, Veterans and Survivors Pension Benefit, Special Supplemental Nutritional Program for Women, Infants and Children (WIC) Program, or. When you receive your new phone in the mail, call Customer Support at 866.488.8719, Copyright 2023 enTouch Wireless All Rights Reserved. Notice of Action (award letter)acknowledging eligibility for FDPIR benefits; FDPIR participation documents(e.g., a benefit card or copy of a benefit card); TANF Award letter,should contain the following basic information: Head Start Award letter,should contain the following basic information: BIA Award letter,should contain the following basic information: This plan does NOT include unlimited data, + Unlimited Talk, Text & Data+ Free 5.5" Phone, + FREE SIM Card Only - No Phone+ Unlimited Talk and Text, + Unlimited Talk & Text (but NO Free phone - SIM ONLY), + 1000 Voice Minutes+ 500 Texts+ 100mb of Data. If you are enrolled in both Lifeline and ACP with enTouch Wireless, then you may revert to our standard FREE Lifeline plan where available and if you are eligible. Limitations, AUP, and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. All prepaid minutes and payments are generally credited instantly to a Verizon account. Service plan details are available at: https://entouchwireless.com/plans/ INTERNATIONAL CALLING IS LIMITED to voice calls to Mexico, Canada, United Kingdom, India, China, Vietnam, and South Korea only. Erik De La Garza / October 21, 2013. Lifeline program participants are eligible to participate in ACP. Promotional offers may be modified or withdrawn at any time. It will go through a complete power cycle. In the event the ACP Terms and Conditions and the standard terms and conditions conflict, the ACP Terms and Conditions control. For additional information about broadband speeds, visit https://entouchwireless.com/internet-transparency/. NOTE: Your account will need to be in good standing in order to proceed. INTERNATIONAL CALLING IS LIMITED to unlimited landline and cellular calling to Mexico, Canada, United Kingdom, India, China, Vietnam, and South Korea only. Note from ENTOUCH CEO: Let us join you on your journey. The ACP monthly service and device discounts cannot be transferred to another household or individual. Please refer to enTouch Wireless Terms of Service for more information. Coverage limitations of wireless mobile phone service may affect access to E-911 and/or 911 in the event of an emergency. Safelink Wireless. Your Lifeline and ACP benefits can be combined and applied to the same service plan or applied to different service plans. For any Unlimited service plan, customers who exceed 23 GBs of data usage (or 25 GBs in CA only) in a monthly period, data service may be placed on hold to confirm usage complies with our AUP. Cancel anytime by visiting "Manage Prime Membership" in "Your Account" on Amazon.com and adjusting your membership settings. Consent for calls and texts is optional and can be revoked at any time. enTouch Wireless reserves the right, without notice or limitation, to terminate data usage or individual calls, or after providing notice to you, offer you a different service plan with no unlimited usage components, limit data throughput speeds or quantities, or deny, terminate, end, modify, disconnect, or suspend your service, or decline to renew your service, if you engage in any of the prohibited voice or data uses detailed below or if enTouch Wireless, in its sole discretion, determines action is necessary to protect its wireless networks from harm or degradation. Wireless service may also experience interruptions due to weather conditions, terrain, or gaps in service coverage. Mar 24, 2021 1:00 am EDT. *All forms of ID must be valid and used before expiration date. FPHA award letter,should contain the following basic information: Pension Grant Letter,should contain the following basic information: Qualify by income and provide one of the following as proof. EBB subscribers will receive additional information if they are required to take additional steps to transition to the ACP benefit on March 1, 2022. TruConnect's free wireless plans just got better with Amazon Prime. Eligibility is based on income or participation in certain government benefit programs and is determined by the National Verifier (documentation may be required). EnTouch Wireless free government cell phone providers. Data throttling may apply to users with very high levels of data usage. Due to sharing many of the same eligibility requirements those currently enrolled in the lifeline program may qualify for The Affordable Connectivity Program (ACP) also. 2) You authorize enTouch Wireless to disclose necessary information that you have provided to third parties, or information that enTouch Wireless has obtained about your rewards account: (i) to agents of enTouch Wireless or its affiliates, such as independent auditors, consultants or attorneys; (ii) to comply with government agency or court . Unemployment/Workers' Compensation benefits statement. Veterans Administration benefits statement. enTouch Wireless may cease, without notice, providing International Calling if it determines, at its sole discretion, any violation of our International Calling Limitations, Acceptable Use Policy (AUP), or other Terms and Conditions. For more information about ACP eligibility criteria, applicable terms and conditions, and the program go to https://www.entouchwireless.com/affordable-connectivity-program or call us at (866) 488-8719. Tribal (CA) ACP + Lifeline Combined Service Plan: Unlimited Talk, Unlimited Text and Unlimited Data*. If you remove your enTouch Wireless handset from your home, other family members in your household may not be able to reach 911 emergency services. CA subscribers on the free combination Non-Tribal Lifeline + ACP plan with Unlimited Talk & Text + Unlimited Data will receive an allocation of 14 GBs of data. To reset your settings to default, choose your device manufacturer below. enTouch Wireless may limit, alter, or discontinue your service if you generate abnormally high call volumes, abnormally long average call lengths, calls with abnormally high costs, abnormally high data use, or other disproportionate use when compared to those of other customers of enTouch Wireless. International calling is enabled for direct communications between 2 people; certain numbers (e.g. Our standard terms of service, including the Acceptable Use Policy, apply and are available here: https://www.entouchwireless.com/terms-of-service/. Username Password Log In Forgot your username or password? For more information about ACP, including plans & eligibility, visit entouchwireless.com/affordable-connectivity-program. Pay your bill online Update your account information Check your webmail Confirm when your technician will arrive Create Account Should you need to reach our state-of-the-art customer service center, you can do so: By Phone: 1-888-543-3620 (OR dial 611 from your Life Wireless phone) By E-mail: info@lifewireless.com. ACP discount recipients must either make or answer a voice call message (if your device is capable), send a text message (if your device is capable), use data, purchase minutes, or respond to direct contact from us at least once during any 30-day period to continue receiving your ACP service. The Lifeline benefit is non-transferable and is limited to one monthly discount per household for either wireless or wireline service. International calling is enabled for direct communications between 2 people; certain numbers (e.g. Questions? AUP and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. For additional information about broadband speeds, including network limitations, visit https://entouchwireless.com/internet-transparency/. Here's a look at all the features you can get with a free Budget Mobile cell phone: Free popular features such as Caller Id, Call Waiting and Voicemail. Lower speeds may affect audio and video streaming, access to certain websites and content, or the use of applications. conference, chat lines, and premium numbers) are not supported and may be blocked. Your service plan terms and conditions may limit the amount of high-speed data included with your service plan and the actual speeds you will achieve while using our broadband services. Now, if your build ends between B06 & B11, you will have to update your phone until it reaches version B14. You must opt-in and choose an eligible ACP service plan. Lifeline is the FCCs permanent program to support affordable access to essential communications services such as broadband Internet access. The Lifeline benefit is non-transferable and is limited to one monthly discount per household for either wireless or wireline service. Give Us A Call! For more information about ACP eligibility criteria, applicable terms and conditions, and the program go to https://www.entouchwireless.com/affordable-connectivity-program or call us at (866) 488-8719. THIS OFFERING is a federal Lifeline-supported service provided by Boomerang Wireless, LLC, DBA enTouch Wireless, an eligible telecommunications carrier. Get two months of Amazon Prime on us when you qualify for eligible TruConnect phone plans. Click the Edit account button by the email address whose password you want to change. Qualify by Program Medicaid / Medi-Cal SNAP / Food Stamps / CalFresh SSI Veterans Pension and Survivors Benefit + More Unemployment Documentation (notice of unemployment benefit payment or notice of successfully submitted application for unemployment benefits). Method 1: Check your enTouch Wireless application status online Social Security benefits statement. The ACP monthly service and device discounts are non-transferrable. A fairly complete resource we direct customers to can be found on Prepaid Phone News. Other factors, including your device, network availability from our underlying carrier, your proximity to cellular towers, and environmental factors may affect speeds. Videos stream at DVD quality (480p). Our ACP Terms and Conditions applyin addition to any others communicated to you that are specific to your service plan. For Lifeline eligibility criteria and applicable terms and conditions, visit https://entouchwireless.com/terms-of-service/. PIN: Go to your online account. Program Approval Letter, Benefit Statement, or Verification of Coverage Letter,should contain the following basic information: Eligibility Screenshot or printout from an online portal or website tool,should contain the following basic information: Approval Letter or Benefit Statement issued by the SSA, or on SSA letterhead. Divorce decree or child support document. BROADBAND DATA. Customer Support Information Dial 611 from your enTouch phone E: support@enTouchWireless.com P: 866.488.8719 M: 3030 LBJ Freeway, Suite 1320, Dallas, TX 75234. Wireless service may also experience interruptions due to weather conditions, terrain, or gaps in service coverage. An eligible household is limited to one monthly service discount and a single one-time device discount. You can also enroll by mail with a paper application. An eligible household is limited to one monthly service discount. If youre a California customer that did not qualify for Lifeline based on a federal program, you will need to apply for ACP eligibility at https://acpbenefit.org/. If you remove your enTouch Wireless handset from your home, other family members in your household may not be able to reach 911 emergency services. entouchwireless.com PO Box 37 Hiawatha, IA 52233 Phone: 866.488.8719 Email: support@entouchwireless.com Further Reading on EnTouch Wireless Leave a Reply Your email address will not be published. Your Lifeline benefit and ACP can be combined and applied to the same service plan or applied to different service plans. The telephone number of the Food Distribution Program office, and the name and address of the person to contact for additional information. Check your phone number's eligibility at T-Mobile's transfer portal. The ACP is a new program designed to provide additional support to make broadband more affordable for struggling households. To check your enTouch Wireless application status and thus know if it's still being processed, or if it's rejected, accepted, or if the company has already shipped your free device, you can do the following. The ACP is a government benefit program operated by the Federal Communications Commission (FCC) that provides discounts on monthly broadband Internet access service and certain connected devices. ACP benefits may be obtained from any participating provider of your choosing and your monthly service benefit may be transferred to another provider at any time. The ACP is a government benefit program operated by the Federal Communications Commission (FCC) that provides discounts of up to $30 per eligible household on monthly broadband Internet access service (or up to $75 per eligible household on Tribal lands) and up to $100 on certain connected devices (with a required co-pay of between $10 and $50). Most individuals who qualify for Lifeline also qualify for ACP. Another official document evidencing the consumer's participation in a qualifying state, federal or Tribal Program. When the ACP ends or your household is no longer eligible, customers will be subject to our regular undiscounted rates. For additional information about broadband speeds, visit https://entouchwireless.com/internet-transparency/. Click here to enroll today to see if you qualify! ACP benefits may be obtained from any participating provider of your choosing and your monthly service benefit may be transferred to another provider at any time. Melanie Pinola As a service. Conclusion You can apply for enTouch Wireless Free phones after determining your qualifications to participate in government assistance programs such as Lifeline and ACP. Due to sharing many of the same eligibility requirements those currently enrolled in the lifeline program may qualify for The Affordable Connectivity Program (ACP) also. If the FCC announces that funding has been exhausted, we discontinue our ACP service offers, or we determine you are no longer eligible for the ACP, we will notify you and your ACP benefits will end. We do not recommend starting the port process on Fridays in order to avoid being without service over the weekend. If you want to apply for ACP service only, please call 888-294-9465. Taxes and fees included with service plan pricing. Verified customer. Receives Bureau of Indian Affairs General Assistance; Participates in Head Start (only households meeting the income qualifying standard); Receives Tribal Temporary Assistance for Needy Families (Tribal TANF); or. Coverage limitations of wireless mobile phone service may affect access to E-911 and/or 911 in the event of an emergency. International calling is enabled for direct communications between 2 people; certain numbers (e.g. Eligible Lifeline program participants are invited to participate in the new federal government funded Affordable Connectivity Program set to start on December 31, 2021.
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